User support technician

Job Description

User Support Technician
Employer: National Employment and Consulting Inc.

Job Details

• Location: Etobicoke, ON (M9W 0B6)
• Salary: $35.00 per hour
• Hours: 35 hours per week
• Employment Type: Permanent, Full-time
• Schedule: Day, Early Morning, Evening, Morning, Night
• Start Date: As soon as possible
• Vacancies: 1 position available
• Position Type: Permanent placement
• Source: Job Bank #2970250

Overview

• Language Requirement: English
• Education: Bachelor\\\’s degree
• Experience: 1 to 2 years

Responsibilities

• Provide support to users facing computer difficulties
• Research and implement solutions using user guides, technical manuals, and other resources
• Offer advice and training to users regarding identified issues
• Maintain a log of problems and solutions for future reference by technical support analysts
• Provide support for business systems, networks, and Internet-related difficulties

Additional Information

• Security and Safety: Basic security clearance required
• Work Environment: Fast-paced, high-pressure, with tight deadlines and repetitive tasks
• Skills: Accuracy, client focus, interpersonal skills, written communication, judgement, teamwork, time management

Benefits

• Free parking available

Eligibility
Applicants must be:

• A Canadian citizen, permanent resident, or temporary resident of Canada
• In possession of a valid Canadian work permit

How to Apply

• By Email: hr@solutionsexpert.ca